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Patient Open Balances Services (bad debt/third party)

Patient Open Balances Services (bad debt/third party)


There are various reasons why an account ages into a third party referral. Unresolved insurance issues, confusion around statements and unrealized options to resolve patient financial responsibility

sometimes delay recoveries. Nonetheless, at ITx, we work with patients not debtors only. At a high level here’s how we can help:

  • Customized, regulatory compliant third party workflows (verbal and written) approved prior to go live

  • Primary or Secondary Account Placements

  • Patient centric approach educating about unexplored resolution options through undiscovered insurance, pay plans, settlements and financial assistance

  • 30-100% Improvement in Patient Open Balances (Bad Debt) cash recoveries-without complaints

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