Best Practices & Thought Leadership

4 Critical Steps to Improve Patient Experience (Px) in Behavioral Facilities

Providing an exceptional experience throughout the continuum of care for

the behavioral patient journey is

extremely challenging. The underlying

nature of their clinical issues presents additional roadblocks in adhering to administrative or financial

arrangements. Care providers in these facilities must then coordinate and communicate with family members,

extended family members or advocates.

4 Critical Steps to Improve Patient Experience (Px) in Pediatric Facilities

Given the nature of the patient

population at these facilities, parental

vigilance is heightened when the

healthcare providers are working with

their children. The availability of

information online coupled with on-

demand expectations continue to add tremendous pressure to provide value

beyond healing…

4 Critical Steps to Improve Patient Experience (Px) for Regional, Community and Rural Independent Healthcare Facilities

Developing and maintaining exceptional experiences throughout the continuum

of care for each patient journey is

challenging in today’s world, often

more so for smaller, independent

facilities with limited resources.

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