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Best Practices & Thought Leadership
4 Critical Steps to Improve Patient Experience (Px) in Behavioral Facilities
Providing an exceptional experience throughout the continuum of care for
the behavioral patient journey is
extremely challenging. The underlying
nature of their clinical issues presents additional roadblocks in adhering to administrative or financial
arrangements. Care providers in these facilities must then coordinate and communicate with family members,
extended family members or advocates.
4 Critical Steps to Improve Patient Experience (Px) in Pediatric Facilities
Given the nature of the patient
population at these facilities, parental
vigilance is heightened when the
healthcare providers are working with
their children. The availability of
information online coupled with on-
demand expectations continue to add tremendous pressure to provide value
beyond healing…
4 Critical Steps to Improve Patient Experience (Px) for Regional, Community and Rural Independent Healthcare Facilities
Developing and maintaining exceptional experiences throughout the continuum
of care for each patient journey is
challenging in today’s world, often
more so for smaller, independent
facilities with limited resources.
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