SUPPORTING THE BUSINESS OF HEALTHCARE
The Revenue Cycle Management Group the healthcare industry has been looking for.
Accurate, Compliant, and Scalable Medical Billing Solutions

Early-Out Self-Pay
Reducing bad debt while improving cash and satisfaction – all activity performed with 100% transparency allowing you to “see what we see and hear what we hear”. Backed by our guarantee that if we don’t treat a patient like you would treat them, we pay their bill!

Billing & Accounts Receivable

Bad Debt Collection

Coding & Auditing (HIM)
Our certified coding and audit experts ensure accuracy, compliance, and optimal reimbursement
— reducing denials and improving claim integrity across the revenue cycle.

Healthcare Revenue Cycle Consulting
Who We Serve
Acute Care Facilities
Academic Medical Centers
Community Hospitals
Clinics
Large and Small Health Systems/Networks
Rural and Critical Access Hospitals
Physician Groups and Specialty Practices
Federally Qualified Health Centers (FQHCs)
Urban Hospitals
Specialty Hospitals – Children, Psychiatric, Rehabilitation, etc
Why Healthcare Providers Choose iTX
We blend data-driven performance, compassionate advocacy, and complete transparency to support the business of healthcare. Clients don’t need to take our word for it – they have access to see what we see and hear what we hear in real-time. Every call, every touchpoint, and every result.
Why Healthcare Providers Choose iTX
At iTX, we don’t just promise exceptional service – we guarantee it. If we don’t treat your patients the way you would, we’ll pay the bill. That’s how confident we are in our people, our process, and our purpose.
We blend data-driven performance, compassionate advocacy, and complete transparency to support the business of healthcare. Clients don’t need to take our word for it – they have access to see what we see and hear what we hear in real-time. Every call, every touchpoint, and every result.
The iTX Difference
Our Guarantee
Proven Financial Results
Measurably increase cash recoveries while reducing bad debt – our service will provide a significant net cash improvement.
Transparent & Trustworthy
High-Performing Call Center
Industry-leading metrics: an average speed to answer of under 30 seconds with a less than 2% call abandonment rate.
100% U.S.-Based, High-EQ Workforce
Customer service representative who provides concierge-style service.
AI-Powered Efficiency
Frequently Asked Questions
How quickly can you get started with our organization?
It depends on the scope and complexity of the services being performed. We have a dedicated team of project management specialists, operators, and IT/IS professionals dedicated to the implementation of new or expanding service offerings. Our onboarding and implementation process is efficient and collaborative. We can typically begin implementation within 30 days of executing a service agreement. The length of time to successfully complete a new service implementation is mutually determined based on complexity and our clients’ capacity to provide pre-determined deliverables.
Can we monitor your activity with our patients?
How does iTX improve collections while keeping the patient experience positive?
How many staff members do you assign to each client?
Dedicated staff for each client is a component of our service level agreements. If we commit to answering calls in less than 30 seconds, we will staff as many dedicated individuals as it takes to achieve that level of service. Same for claims processing, case reviews, file audits, coding expectations, etc. Whether you need a small, high-touch team or a large, multi-shift operation, we scale to fit your needs. Every action performed is supported by dedicated leadership and quality assurance oversight.
How do you monitor your team's productivity and quality?
We use technology to monitor staff production and activity, including real-time visibility to workstations and phone conversations as well as artificial intelligence that determines when staff members are distracted, confused, or unengaged. Our teams also utilize dashboards, KPIs, and QA scorecards to track every interaction. Each team member is held to strict service, compliance, and performance standards—with continuous feedback and training to stay sharp.